Simple, predictable, pricing

No extra cost for bigger teams. Pick a plan and bring your whole team.

Starter

$19/mo

Perfect for solo founders and tiny teams just getting started.

1 domain3 aliases/domain200 tickets/mo
  • 1 domain
  • 3 email aliases → dedicated Slack channels
  • 1 chat widget (text only)
  • Reply from Slack
  • Ticket claiming & assignment
  • Basic reports
  • 200 inbound tickets / month
  • 15-day data retention
  • Email support
  • Detailed reports
  • Pre-filled responses
  • AI analysis & content suggestions

Growth

$59/mo

For growing teams handling real support volume across multiple products.

3 domains5 aliases/domain600 tickets/mo
  • 3 domains
  • 5 email aliases per domain → dedicated Slack channels
  • 1 chat widget per domain (with file sending)
  • Reply from Slack
  • Ticket claiming & assignment
  • Detailed reports
  • 600 inbound tickets / month
  • 3-month data retention
  • Priority email support
  • Pre-filled responses
  • AI analysis — monthly digest & content suggestionsSoon

Scale

$159/mo

Unlimited everything for teams that have outgrown the basics.

∞ domains∞ aliases/domain∞ tickets/mo
  • Unlimited domains
  • Unlimited email aliases → dedicated Slack channels
  • Unlimited chat widgets (with file sending)
  • Reply from Slack
  • Ticket claiming & assignment
  • Detailed reports
  • Unlimited inbound tickets
  • Full data retention
  • Priority support via Slack
  • Pre-filled responses
  • AI analysis — on-demand + weekly digest & suggestionsSoon

No surprise charges. Ever.

If you hit your monthly limit, new tickets queue up — we never charge you automatically. You'll get a notification and can choose to upgrade or wait for the next month when limits reset. Need custom volume pricing or have a question about plans?

How we stack up.

Most tools bolt Slack on as an afterthought. We built around it from day one.

FeatureSyncSupportThat's usTicketpingFrontPylonZendesk
Email → Slack routing~Slack notification only~Integration add-on
Reply from Slack~Via Slack Connect only
Live chat widget
Flat pricing — no per-seat fees
Multiple email aliases~Limited on lower tiers~Via email integration
Multi-domain support~Scale plan only
Ticket claiming & assignment
Reports & analytics~Startup plan+
AI features~Coming soon~Expensive add-on~Expensive add-on
Pricing$19–$159/mo flat$29–$199/mo flat$25/seat/mo$59/seat/mo$55/agent/mo
Setup time~5 minutes~10 minutes~1–2 hours2–5 daysDays to weeks

Competitor data based on publicly available pricing and feature pages as of 2025.